Spocto X (a Yubi company) has announced the promotion of Kapil Rohilla as its new Chief Operating Officer (COO), recognizing his exceptional leadership and pivotal role in advancing the company’s collections and operations strategy. This elevation underscores Spocto X’s commitment to strengthening its operational excellence and scaling its AI-powered SmartCollect platform, which is transforming the debt recovery landscape with automation, intelligence, and data-driven efficiency.
With over 20 years of experience spanning banking, fintech, and collections technology, Kapil brings deep expertise in business transformation, process optimization, and AI-enabled credit operations. In his new capacity as COO, he will spearhead Spocto X’s end-to-end operational framework, focusing on enhancing efficiency, innovation, and scalability across its digital collections ecosystem. His leadership will be central to advancing SmartCollect, Spocto X’s flagship AI-driven solution that uses machine learning and predictive analytics to enable seamless, contactless, and intelligent debt collections.
Kapil’s journey at Spocto X has been marked by consistent performance and strategic impact. Prior to this role, he served as Senior Vice President – Fullstack Collections and Vice President – Business Unit Head, SmartCollect, where he led multiple high-impact initiatives aimed at streamlining workflows, improving customer engagement, and driving measurable outcomes in recovery efficiency. His ability to integrate technology with operational strategy has played a key role in positioning Spocto X as a leader in the AI-led collections space.
Before joining Spocto X, Kapil held several leadership positions across prominent organizations including IIFL Home Loans, Conneqt Business Solutions, Zee Entertainment Enterprises, and ICICI Bank. His cross-sector experience and proven track record in driving business growth and operational transformation highlight his ability to navigate complex ecosystems and deliver sustained value.
As Spocto X continues to expand its footprint in intelligent collections and credit management solutions, Kapil Rohilla’s elevation to COO marks a significant step in reinforcing the company’s focus on scalable innovation, customer-centric processes, and operational excellence in the evolving fintech landscape.
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