Coforge has unveiled EvolveOps.AI, a new agentic AI–driven IT operations management platform designed to help enterprises run complex hybrid and multi-cloud environments with greater autonomy, resilience, and efficiency. Built for an AI-first era, the platform brings together unified data, intelligent agents, and automated decision-making to cut operational noise, accelerate incident resolution, and improve reliability across mission-critical systems.
EvolveOps.AI is positioned as a response to the growing complexity of modern IT estates, where traditional monitoring and reactive operations struggle to keep pace. The platform introduces autonomous operations through a combination of fine-tuned small language models, deterministic models, and a library of 28 agentic personas. These personas are aligned to real-world roles such as site reliability engineering (SRE), infrastructure and cloud engineering, Kubernetes operations, network engineering, IT service management, and FinOps, enabling more contextual and role-aware actions across the operations lifecycle.
According to Coforge, early adopters of EvolveOps.AI have already reported measurable improvements, including reduced downtime, lower IT operating costs, faster incident detection and resolution, and shorter time to market for new services. “With EvolveOps.AI, we are operationalising that mission by infusing AI agents into every stage of the technology operations lifecycle. The platform helps our clients shift from reactive firefighting to proactive, autonomous operations, delivering higher resilience, improved developer productivity, and a superior experience for business users and customers.”
The platform has been built to integrate seamlessly with existing enterprise technology stacks. It supports major hyperscalers such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform, and Oracle Cloud Infrastructure, alongside widely used observability platforms, IT service management tools, security solutions, and automation frameworks. This interoperability allows organisations to modernise IT operations without ripping and replacing current investments.
EvolveOps.AI also offers flexible operating modes, combining autonomous execution with human-in-the-loop controls. This approach enables enterprises to balance automation with governance, compliance, and oversight—particularly important in regulated environments. In addition, the platform strengthens financial and operational discipline through embedded FinOps capabilities and reliability engineering practices.
With EvolveOps.AI, Coforge is positioning itself at the intersection of agentic AI and enterprise operations, offering organisations a practical path to move from reactive IT management to intelligent, self-healing, and future-ready digital operations.
