The future of customer engagement is smarter, seamless, and rooted in trust.
In this eye-opening conversation with Nikhil Shoorji, Executive Director – Global Business Development at Infobip, we unpack the real story behind omnichannel, network APIs, and the evolving mobile experience. From busting myths around customer journey fragmentation to exploring how telco-native platforms can reshape digital engagement with AI and programmable networks, this is a must-watch for every enterprise leader eyeing the future of communication, trust, and personalization.
Watch now to learn how the next wave of customer engagement will be powered not just by data—but by the network itself.