Convozen.AI, the conversational AI venture by NoBroker, has unveiled a new no-code platform that enables businesses to deploy advanced, agentic bots on WhatsApp in under 10 minutes. These AI-powered bots can handle both voice and chat interactions, maintain context, make decisions, and deliver multilingual, real-time customer support—offering a human-like experience at scale.
Built on Meta’s voice and chat APIs, the platform allows enterprises to build intelligent agents within WhatsApp’s widely used interface. The bots are designed to respond naturally across languages and adapt to customer behavior without requiring any coding expertise, making enterprise-grade AI more accessible for businesses of all sizes.
Convozen’s solution unifies voicebots and chatbots into a single interface, streamlining how brands interact with their customers in preferred formats and languages. According to the company, these AI agents manage complex conversations with minimal latency and high precision, dramatically reducing the need for human intervention in day-to-day queries.
Parent company NoBroker has already implemented the platform internally, handling over 5,000 daily voice interactions via WhatsApp. The result has been a twofold increase in customer satisfaction and faster query resolution, achieved without increasing team size.
Businesses using Convozen have reported significant improvements in engagement. The company cites a 44% rise in app engagement among clients who integrated its agentic bots into their customer workflows.
Speaking about this shift, Akhil Gupta, Founder of Convozen.AI and Co-founder & CPTO of NoBroker, stated: “The world is moving from workflow chatbots to intelligent generative AI agents. These bots speak the customer’s language—literally and figuratively—and operate with consistency around the clock, freeing human agents to focus on more complex tasks.”
Meta has also endorsed the innovation. Ravi Garg, Director of Business Messaging at Meta, noted that WhatsApp’s voice calling API is enhancing in-chat customer experiences and supporting deeper automation.
Currently, Convozen is supporting businesses across industries including healthcare, banking, retail, and insurance, helping them optimize operations, cut support costs, and deliver smarter customer engagement at scale.
