U.S.-based retail giant Costco Wholesale Corporation is making a significant foray into India’s thriving technology ecosystem with the establishment of its first Global Capability Centre (GCC) in Hyderabad, according to sources cited by Reuters. This strategic move marks Costco’s entry into the expanding network of multinational firms leveraging India as a core hub for technology, research, and innovation.
The upcoming centre will act as a strategic extension of Costco’s global operations, working in close collaboration with international teams to drive technology enablement and research-driven initiatives. The initial phase will see the hiring of 1,000 professionals, with future expansion plans already in the pipeline.
India’s GCC landscape has evolved far beyond its origins as a low-cost outsourcing destination. Today, GCCs are integral to driving digital transformation, financial operations, R&D, and customer experience for global companies. Cities like Hyderabad have emerged as top-tier GCC destinations, already housing global capability centres for marquee names such as McDonald’s, Heineken, and Vanguard Group. Bengaluru, meanwhile, is home to technology arms of JPMorgan Chase, Walmart, and Target, further cementing India’s role as a global innovation powerhouse.
According to a recent report by NASSCOM and Zinnov, the market size of India’s GCC ecosystem stood at $64.6 billion in FY24 and is projected to grow to $99–$105 billion by 2030. This growth underscores the increasing confidence global enterprises place in India’s skilled talent pool, cost efficiencies, and maturing innovation landscape.
With this move, Costco joins a growing league of global corporations capitalizing on India’s robust technology and operations ecosystem. The Hyderabad GCC is poised to bolster Costco’s digital capabilities, accelerate innovation, and reinforce the company’s long-term commitment to global scalability and excellence.
