Credgenics, a leading SaaS-based fintech platform specializing in loan collections, has acquired a majority stake in Arrise, a pan-India debt collection firm, through a cash-and-stock transaction. This strategic acquisition marks Credgenics’ entry into field collections, aligning with its broader initiative, CG Setu, aimed at digitizing and scaling on-ground recovery efforts.
While the financial terms of the deal were not disclosed, Credgenics confirmed that a significant portion of the cash component will serve as primary growth capital for Arrise. Through this deal, Credgenics plans to integrate Arrise’s extensive national operations—covering over 18,000 pincodes across 25+ states—into its digital collections platform.
“This strategic partnership marks a huge step forward in Credgenics’ mission to transform debt collections with technology. CG Setu will disrupt the field collections model with its efficient, data-driven, and compliant approach. It will deliver greater efficiency and complete transparency for lenders, while providing a superior experience for borrowers,” said Rishabh Goel, Co-founder and CEO of Credgenics.
Founded in 2019, Arrise offers a wide suite of services including multilingual calling, voice bots, repayment management, on-ground collections, and consulting in collections and legal workflows. It will continue operating under the leadership of Avadhut Thali and Kunal Sawhney for at least the next five years.
“Joining hands with Credgenics unlocks new avenues for technology innovation and business value creation in the critical area of debt collections,” said Avadhut Thali, MD & CEO of Arrise. “We are confident that this coming together of expertise and technology will help us set new benchmarks in scale, effectiveness, and compliance for collections in the financial services industry.”
Credgenics, also launched in 2019, serves over 150 financial institutions, including ICICI Bank, HDFC Bank, Mahindra Finance, and IIFL Finance, managing millions of loan accounts. Backed by investors like WestBridge, Accel, and Tanglin Venture Partners, the company raised around $79 million and was last valued at $340 million in 2023.
For FY25, the Noida-based firm reported Rs 220 crore in operating revenue and Rs 25 crore in pre-tax profit, marking strong growth from the previous fiscal. The combined entity is now targeting annual revenues of Rs 850 crore within the next three years.
