ZURICH – Luxury jewelry house Cartier, owned by Richemont (CFR.S), has informed its customers about a recent cyberattack that led to the theft of some of their personal data. According to an email viewed by Reuters on Tuesday, the breach involved unauthorized access to the company’s website.
The incident adds to a growing list of cyberattacks targeting major retailers. Recent victims include Marks & Spencer (MKS.L) and Victoria’s Secret (VSCO.N).
Cartier, a brand famously worn by celebrities like Taylor Swift, Angelina Jolie, and Michelle Obama, stated that “an unauthorised party gained temporary access to our system.”
The company clarified that only “limited client information” was accessed. This includes details like customer names, email addresses, and countries of residence. “The affected information did not include any passwords, credit card details or other banking information,” Cartier assured in its communication, emphasizing that the breach had since been contained.
In response to the incident, Cartier noted it has boosted its cybersecurity measures, alerted relevant authorities, and enlisted the help of “leading external cybersecurity experts.” The company has not provided additional comments.
Julius Cerniauskas, CEO of cybersecurity firm Oxylabs, commented on the broader implications of the breach: “Attackers are becoming more opportunistic and sophisticated, targeting brands that hold valuable customer data, not just credit card numbers.”
On the same day, Victoria’s Secret reported a cybersecurity event that led to the temporary shutdown of its website for several days last week. Although it did not impact Q1 financials, the company warned that Q2 results might reflect increased costs associated with the breach.
Marks & Spencer had previously reported a “highly sophisticated and targeted” cyberattack in April, estimating a loss of £300 million ($405 million) in profits due to the incident.
Similarly, The North Face, a brand under VF Corporation (VFC.N), notified some customers about a minor breach in April. According to the BBC, the company revealed that hackers used a technique known as “credential stuffing”, which involves using stolen login details from one breach to access other accounts where users may have reused credentials.
In a related development, Harrods also disclosed an attempted cyberattack last month, adding its name to the growing list of UK retailers affected, including Marks & Spencer and the Co-op Group (42TE.L).
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