Balancehero India, a fast-growing fintech player, has announced the appointment of Soumyajit Ghosh as its Chief Operating Officer (COO). With over 18 years of experience spanning data science, analytics, business, and risk management, Ghosh is set to play a crucial role in steering Balancehero’s operational and growth strategies in the evolving digital lending ecosystem. “His career journey includes leadership roles at Capital One, Accenture, HSBC, and PwC, where he worked extensively on predictive modeling, operations analytics, and risk strategy across banking and financial services.”
Before joining Balancehero, Ghosh was Chief Business Officer at IndiaLends, where he was instrumental in scaling the business and ensuring sustained growth. One of his key achievements at IndiaLends was driving the company’s first profitable quarter in FY21-22, a significant milestone for the fintech. In addition to managing revenue, analytics, and risk, he also built the firm’s analytics and risk management divisions from the ground up, introducing advanced machine learning–driven credit policies and developing innovative collection frameworks that reshaped the company’s financial operations.
His professional journey reflects a strong balance of domain expertise and innovation. At Capital One, he deepened his expertise in predictive modeling and risk strategy; at Accenture and PwC, he gained exposure to global consulting practices; and at HSBC, he worked extensively on analytics-led transformation within financial services. This diverse experience has allowed him to design and implement large-scale, data-driven strategies that have had measurable business impact.
Armed with a Master’s degree in Statistics from the Indian Statistical Institute, Ghosh has consistently applied statistical modeling, machine learning, and data-driven insights to solve complex business challenges. His approach has not only enabled companies to streamline operations but also empowered them to make smarter, risk-aware decisions in highly competitive markets.
At Balancehero India, Ghosh’s role as COO is expected to accelerate the company’s growth momentum while enhancing operational efficiency and risk management practices. By leveraging his deep expertise in analytics and digital finance, he will help strengthen the company’s vision of building sustainable, technology-led financial solutions for underserved segments in India.
