The Increment & Compensation Trends in GCCs Report by Talent500 reveals 9.9% salary hikes, a historic 12.6% voluntary attrition rate, and accelerating adoption of agile, personalized rewards in the GCC sector — with India’s GCC workforce set to exceed 4.5 million by 2030.
Talent500, India’s largest and most trusted platform by ANSR for premium GCC careers, has released its latest report, “Increment & Compensation Trends in GCCs,” providing a comprehensive analysis of how Global Capability Centers in India are evolving their compensation strategies. Drawing on proprietary insights from ANSR’s research, the report decodes how leading enterprises are approaching increments, pay structures, and talent investments to stay competitive in a rapidly transforming talent landscape.
As organizations embrace people-centric growth models, India’s GCCs are emerging as employers of choice, with a strong focus on career and leadership development, workplace culture, and personalized employee experiences.
Key highlights from the report:
- Salary Increments Remain Strong: GCCs are projecting an average salary hike of 9.9%, signalling continued focus on talent retention and capability building despite economic uncertainties.
- Declining Attrition Rates: Overall attrition has declined to 16.9%, with voluntary attrition at a record low of 12.6% in 2024, reflecting greater investment in career growth, culture, and employee experience.
- Evolving Incentive Strategies: Organizations are moving beyond traditional merit-based hikes, introducing special salary adjustments for in-demand skills, market alignment, and equity improvements.
- Rise of Long-Term Incentives (LTIs): To boost retention and loyalty, 71% of GCCs now offer Long-Term Incentives like Employee Stock Options (ESOPs), Restricted Stock Units (RSUs), and Stock Appreciation Rights (SARs), emphasizing long-term wealth creation for employees
- Future-Ready Rewards: Compensation models are undergoing a transformation to offer more personalized rewards, that combines competitive pay with flexible benefits, career growth opportunities, and employee wellness programs.
- Leveraging AI for Smarter Compensation Decisions: GCCs are increasingly leveraging AI and analytics to personalize rewards, conduct real-time pay equity audits, optimize benefits, and build agile, future-ready talent strategies
Commenting on the findings and insights of the survey, Mr. Vikram Ahuja, Co-Founder ANSR and CEO 1Wrk said, “As GCCs become core to enterprise strategy, the way they think about talent is continuously evolving — adapting to new business needs, technologies, and expectations. This year’s Compensation and Benefits Survey goes beyond the numbers to explore how GCCs are rethinking their people strategies — building teams that are ready for today and prepared for what’s ahead. In a world shaped by AI, shifting expectations, and rapid change, the GCCs that succeed will be the ones that treat talent as a true strategic advantage — combining agility, purpose, and a focus on future-ready leadership.”
As GCCs in India accelerate their evolution from operational back-offices to global innovation powerhouses, Talent500’s report spotlights how organizations are building resilient, people-centric workplaces that prioritize agility, personalization, and long-term value creation. With India projected to house over 2,400 GCCs and 4.5 million professionals by 2030, the survey offers a roadmap for GCCs to redefine their approach to human capital, ensuring they remain at the forefront of the global business ecosystem and attract top talent.
