The stage is set to ignite at the Patient Experience Summit – West KSA, organized by BII World and Creative Patterns for Health Training, taking place in Jeddah, Saudi Arabia from December 4^th to 5^th, 2023. This is a premier conference dedicated to enhancing patient experience within healthcare organizations. This will bring together renowned experts, thought leaders, and stakeholders to delve into the crucial topic of patient experience.

By attending the Patient Experience Summit West, you will acquire valuable knowledge and strategies to create a unique and exceptional patient experience within your organization. This summit offers the potential for transformative change in your approach to patient care.

This summit has meticulously crafted its event program based on the genuine on-the-ground requirements, as outlined by the Event’s Scientific Committee:

• Eman Alturaiki – Service Excellence Director | Council of Health Insurance, Saudi Arabia
• Danny Hage – Senior Advisor – Customer Experience | Council of Health Insurance, Saudi Arabia
• Adel Alshabaan – Managing Director | Health Links powered by Press Ganey
• Abeer Al Subait – Deputy Executive, Director of Corporate Quality and Patient Safety and Patient Experience | Ministry of National Guard Health Affairs Saudi Arabia

Central Themes:

• Developing the Next Generation of Leaders & Innovative Leadership Techniques to Improve Patient Experience
• Finding the Future of Healthcare Delivery: The Role of Smart Hospitals
• Transforming Next-Generation PX with Effective Communication and Patient Involvement
• Significant Role of Business Transformation to Enhance the Patient Experience
• Co-Creating Patient Journey: Fulfilling Long-Term Needs and Optimising Support Programmes
• Driving Organisational Improvement by Leveraging Patient Experience
• Enhancing Your Value Proposition in Patient Experience
• Developing a Strong Culture of Patient Experience & Priorities for Patients, Vendors, and Providers
• Healthcare Humanism Advancement: The Value of Empathy

Event Organizers: BII World and Creative Patterns for Health Training
Supporting Partner: PROMO-PHARMA

For more event details contact: Diksha Kuntal
E: diksha.kuntal@biiworld.ae | M: +971 050 6353411