Reimagining operations with autonomous AI agents to drive speed, accuracy, and efficiency across procurement and logistics
New Delhi, April, 2026: Enlight Metals is bringing a fresh, technology-driven approach to the metal industry by introducing “AI Employees” smart digital workers designed to handle routine and time-consuming tasks. With this move, the company has built up a strong combination of human expertise and AI to improve efficiency and deliver better service to customers.
These AI Employees are not just basic chatbots. They are trained to follow the company’s internal processes and can independently manage tasks that usually require manual effort. This allows the team at Enlight Metals to focus more on decision-making, strategy, and customer relationships.
In procurement and commercial operations, AI Employees are helping speed up the process of handling customer Requests for Quotation (RFQs). When a request is received, the system automatically reads the details, checks available inventory, and prepares a draft proposal within seconds. Earlier, this process used to take hours. Now, the team simply reviews and finalizes the proposal, saving both time and effort.
In logistics, AI Employees are improving how shipments are tracked across key locations like Pune, Raipur, and Faridabad. The system monitors vehicle movement in real time and updates delivery timelines. If there is any delay, it automatically informs the customer in advance. This reduces the need for manual follow-ups and improves overall customer experience.
By using AI in its daily operations, Enlight Metals is making the supply chain faster, more accurate, and more reliable. The company is focused on eliminating delays and errors while improving the way it serves its clients.
Dhananjay Goel, Managing Director, Enlight Metals, said: “We believe our team’s time is best spent on important and creative work, not repetitive tasks. Our AI Employees handle routine processes, allowing our people to focus on strategy and building strong client relationships. This helps us work faster, reduce errors, and deliver better results every day.”
Enlight Metals continues to focus on using technology to improve operations and create more value for its customers.
