In this episode of Digital Dialogues, Ms. Vidya Sambasivam, CIO, Dvara KGFS, discusses why successful AI adoption in financial services requires more than deploying powerful models. The conversation explores why AI strategies must be tailored to industry needs, how organisations are redefining roles and skills as AI becomes part of everyday operations, and why human expertise remains indispensable—particularly in high-impact decisions such as lending.
Key discussion points:
- Why a measured approach to AI adoption is essential in BFSI
- The case for sector-specific AI instead of one-size-fits-all solutions
- How AI is reshaping workforce roles and capabilities
- Why human judgement remains critical in financial decision-making
If you’re a technology leader, business executive, or AI enthusiast, this conversation offers valuable insights into building responsible and impactful AI for financial services.
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