API Abuse Leads to Mass Account Enumeration

Application Programming Interface (API) has become one of the most common and effective methods for integrating different systems. They enable organizations to streamline processes and support various programming needs. Their ease of integration has led to widespread adoption across industries, making them indispensable tools for enhancing operational efficiency.

However, this increased prevalence also brings challenges. Improperly configured APIs can have significant repercussions, including direct financial losses, remediation costs, and downtime expenses. Beyond the immediate financial impact, organizations may also face damage to their brand reputation and potential regulatory fines or legal proceedings.

Scenario

APIs are used in mobile applications. During an analysis of the mobile application traffic, it has come to light that this endpoint returns not only comment metadata but also sensitive personal information related to the comment’s author. The root cause appears to be the implementation of the generic method on the User model, which inadvertently serializes and exposes personally identifiable information (PII). This could potentially lead to serious privacy breaches and compromise users’ trust.

Incident Response  
  • Immediate Communication: Notify all relevant stakeholders, including customers, about the breach.
  • Containment: Immediately isolate affected systems to prevent further data loss.
  • Regulatory Compliance: If the breach involves sensitive data, report the breach to relevant regulatory bodies within the required timeframe.
  • Remediation: Offer remedies to affected customers, such as credit monitoring services, and provide guidance on protecting their information. 
  • Public Relations: Manage communication with the public to maintain trust and minimize reputational damage.
Remediation & Future Prevention 
  • Identify and eliminate malicious code, compromised credentials, or exploited vulnerabilities. Verify that no other systems were affected and clean up any artefacts left by the attacker. Apply patches, update software, and strengthen security configurations. Apply API rate limiting based on the rules.
  • Gradually restore affected APIs and services to ensure the threat has been eradicated. Monitor the restored systems for any signs of remaining vulnerabilities or ongoing attacks. Ensure that security controls are reinforced and that normal operations resume smoothly.
  • Conduct a post-incident review meeting with all stakeholders. Document the incident, the response actions taken, and the outcomes. Update incident response plans and security policies based on the lessons learned. Identify and implement improvements in security controls, training, and monitoring.

Define roles and responsibilities. Develop an incident response plan. Deploy security tools (e.g., WAF, API gateways, monitoring systems). Conduct regular training, Vulnerability Scans, and simulations for the incident response team. Implement security controls, like authentication, authorization, encryption, and input validation.

Narendra Maurya
Chief Information Security Officer
PayU Finance India Pvt. Ltd.

Disclaimer: The views expressed in this feature article are of the author. This is not meant to be an advisory to purchase or invest in products, services or solutions of a particular type or, those promoted and sold by a particular company, their legal subsidiary in India or their channel partners. No warranty or any other liability is either expressed or implied.
Reproduction or Copying in part or whole is not permitted unless approved by author.
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