Digital Trust Journey and CISOs Perspective

Embracing stringent expectations from regulatory authorities, and industry standards enhance the security posture despite the investment needed.  CISOs face the challenge of creating a trustworthy and transparent digital footprint, prioritizing honesty, ethics and security.

Open communication & culture

Adopting an open communication culture and building awareness are pivotal for building digital trust. It is the people who drive in shaping all the initiatives.

A clear focus on financial and reputation impacts should be considered and communicated to the management, which is the greatest challenge for CISOs.

Stay Simple – Clear Focus

Employees often sign policy handbooks during onboarding but may not fully understand or adhere to security rules. Regular communication ensures policies are well-known and followed. Practical examples communicated in simple language help build trust within the staff.

Tone at the top

Setting the tone at the top with CISO engagement to manage enterprise risk is crucial for effective risk management. When leaders prioritize cybersecurity and establish a clear strategic approach, everyone in the organization recognizes its significance.

Innovation and motivation

Innovation and motivation play crucial roles in supporting the entity and CISOs must embed these in their strategic approach toward addressing governance expectations.

Innovation dimension: 
  1. Adaptive Solutions: Innovation drives adaptive security solutions. Organizations must continuously evolve security practices to counter emerging threats. Emerging technologies like AI, ML, and blockchain can enhance security protocols.
  2. Threat Detection: Innovative tools identify threats more effectively. Behaviour-based anomaly detection systems can spot the most unusual patterns in network traffic or user behaviour.
  3. Secure Development Practices: Innovations in secure coding practices lead to robust software development. Techniques like DevSecOps integrate security into the development lifecycle.
  4. Collaboration: Encouraging innovation fosters collaboration among security professionals, leading to knowledge sharing and better practices.
Motivation dimension:
  1. Employee Vigilance: Motivated employees follow security protocols diligently. Regular training and awareness programs can reinforce security practices.
  2. Ownership: When employees feel responsible for security, they actively protect sensitive data and report incidents promptly meeting regulatory expectations.
  3. Risk Mitigation: Motivated leaders prioritize risk management by allocating resources for security initiatives, robust infrastructure and compliance with regulations.
  4. Positive Culture: A motivated workforce contributes to a positive security culture, where security is everyone’s responsibility.

A combination of innovation, motivation, and a strong tone at the top creates a resilient security posture for any organization.

Indika Rajakaruna
Indika Rajakaruna
Senior Manager Information Security – CISO
National Development Bank
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Disclaimer: The views expressed in this feature article are of the author. This is not meant to be an advisory to purchase or invest in products, services or solutions of a particular type or, those promoted and sold by a particular company, their legal subsidiary in India or their channel partners. No warranty or any other liability is either expressed or implied.
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