India’s IDBI Bank names Nehal Shah as New Deputy Chief Technology Officer

IDBI Bank, an Indian public sector bank providing retail, corporate, investment and agri-business banking services, has appointed Nehal Shah as its New Deputy Chief Technology Officer (CTO).

As part of his new role, Shah will be responsible for the bank’s IT security and digital channels across its immediate payment service, ATM, POS and internet and mobile banking functions.

He joins IDBI following a five-and-a-half year tenure at the credit information company TransUnion CIBIL, where he most recently served as joint vice president, leading its consumer bureau, financial inclusion IT and release frameworks.

Shah’s professional experience also extends to HSBC India, where he was noted for his work surrounding the bank’s purchase of RBS India in July 2010, despite the deal later falling through. He was also involved in HSBC’s pursuit of digital transformation, its internet banking projects and its implementations with Swift, among other areas.

With nearly two decades of experience in bank integrations and product launches under his belt, Shah is expected to join as a welcomed addition to IDBI’s ambition to secure its digital banking channels.

Commenting on his latest appointment, Shah says: “As an experienced technology leader with a strong blend of business acumen, I look forward to delivering customer value through new age digital solutions / API integrations that enhance customer delight while using IDBI digital channels.”

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