OpenAI has reiterated that ChatGPT’s insights across health, legal, and financial topics are intended to support understanding not replace expert consultation. The clarification comes amid growing public discussion around the role of generative AI in sensitive decision-making areas.
“Not true. Despite speculation, this is not a new change to our terms. Model behaviour remains unchanged,” stated Karan Singhal, Head of Health AI at OpenAI, in a post on X. “ChatGPT has never been a substitute for professional advice, but it will continue to be a great resource to help people understand legal and health information.”
The company emphasized that its policies have always prioritized user protection and responsible technology use. OpenAI maintains strict boundaries to prevent misuse of its AI tools—including prohibitions against harassment, violent content, or guidance related to weapons or self-harm. To further safeguard vulnerable groups, the company enforces enhanced restrictions on child-related content, including reporting any suspected cases of exploitation to the National Center for Missing and Exploited Children.
Reiterating its commitment to transparency and safety, OpenAI noted, “We build with safety first. We monitor and enforce policies with privacy safeguards in place and clear review processes.” This statement aligns with OpenAI’s broader framework for ensuring ethical AI deployment—balancing accessibility with accountability.
In line with its responsible AI principles, OpenAI continuously reviews and updates its usage guidelines to reflect evolving risks, regulatory standards, and user expectations. The company retains the authority to restrict or suspend access when necessary to prevent misuse and ensure a secure experience for all users.
As AI systems become increasingly integrated into professional and personal workflows, OpenAI’s reaffirmation underscores a critical distinction: while ChatGPT can enhance comprehension and assist in exploration, the final word on medical, legal, or financial decisions must always come from certified professionals. This stance reinforces OpenAI’s ongoing mission to promote innovation with integrity—building trust through transparency, safety, and ethical AI governance.
