Digitization is a global trend that has the potential to drive essential shifts in how firms and enterprises operate, moreover how value is delivered...
Pandemic brought Customer Experience Management (CXM) as a serious topic of discussion to the boardrooms and ensured reactive strategy planning. In no time, customer...
The fourth industrial revolution or Industry 4.0 has been a key area of investment and interest for countries across the globe. Invariably, ASEAN countries...
The last few years have witnessed that technology and IT interventions are rapidly moving from the peripheries to the core for almost all businesses....
Connectivity and digital networks have become the top priorities for most countries as the world is increasingly moving online to engage, transact, and for...
Global uncertainty, economic slowdown and other socio-political factors will be accompanying businesses as they enter the new year. According to the IMF, the global...
“Digital Transformation” is the most used set of words today in any organization or industry. Over the years there have been multiple terminologies used...