Harsha Solanki
VP GM Asia
Infobip
“MSMEs account for approximately 29% of India’s GDP and employ over 60% of the workforce across various sectors, making them a crucial driver for creating jobs in the nation. They are essential for realising the vision of Atmanirbhar Bharat and contributing significantly to our nation’s economic prosperity. At Infobip, we are committed to empowering MSMEs with business ready communication solutions. Through our CPaaS offerings, MSMEs can easily integrate real-time voice and messaging capabilities to their applications – without the need to build and maintain these functionalities from scratch and without the burden of managing backend infrastructure. With our AI-powered CXOP (Conversational Experience Orchestration Platform), a game changing solution that places Agentic AI at the heart of every customer interaction, we help businesses go beyond static workflows to deliver intelligent, personalised, and empathetic customer experiences across sales, marketing, and support.
Globally, we are fueling the growth of MSMEs by helping them to scale and stay competitive through seamless, omnichannel communication solutions. On the World MSME Day, we reaffirm our support to this critical backbone of India’s economy by enabling them to grow, connect, and innovate”
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