Ajay Shah has been appointed as the Managing Director and Chief Executive Officer of Care Insurance, taking on a key leadership role to drive the company’s strategic growth and market expansion. His elevation comes at a time when the insurance sector in India is witnessing rapid transformation, with increasing focus on customer-centric solutions and digital innovation.
Shah brings with him a strong legacy within the organization, having previously served as Director and Head of Retail Business at Care Health Insurance. In this role, he played a crucial part in scaling the company’s retail segment and expanding its reach across diverse customer segments. He also served as Director Services at Religare Health Insurance Co. Ltd., where he contributed significantly to enhancing service delivery and strengthening operational efficiency across the insurance value chain.
Before his tenure at Care, Shah held the position of National Manager for Motor Insurance at ICICI Lombard. During this period, he managed large-scale operations including underwriting, claims management, financial operations, and branch administration, gaining extensive experience in handling complex and high-volume insurance portfolios.
Earlier in his career, he worked as Associate Vice President at Srei Infrastructure Finance Limited, where he was involved in implementing enterprise resource planning systems and managing corporate accounts. He began his professional journey with an article ship at Lodha & Co., laying a strong foundation in finance and business operations.
Shah’s appointment reflects his deep industry expertise and proven ability to lead large, customer-focused insurance businesses. As Care Insurance looks to strengthen its market position and expand its footprint, his leadership is expected to play a pivotal role in driving innovation, operational excellence, and sustainable growth in an increasingly competitive landscape.
