Carolina Dybeck Happe has been appointed as Executive Vice President and Chief Operations Officer at Microsoft, a newly created role designed to enhance the company’s operational excellence. Working closely with CEO Satya Nadella, Happe will lead strategic efforts to improve security, quality, and customer delivery by refining internal processes and driving business transformation.
Happe brings extensive experience from her previous position as Senior Vice President and Chief Financial Officer at GE, where she successfully led significant transformational initiatives. Her expertise in managing large-scale operational change makes her an ideal fit for Microsoft’s ambitions to strengthen its core business functions.
In her new role, Happe will play a critical part in advancing AI-based transformation and driving continuous improvement across the organization. She will lead key teams, including Commerce + Ecosystems, Microsoft Digital, and Microsoft Business Operations, all with the aim of furthering Microsoft’s technological innovation and delivering enhanced value to customers.
Satya Nadella praised Happe’s proven ability to deliver large-scale transformation, emphasizing that her leadership will be instrumental in improving customer experiences and driving long-term success for Microsoft. By focusing on operational excellence and AI-driven innovations, Happe is expected to contribute to the company’s ongoing growth and strengthen its position as a global technology leader.
Happe’s appointment reflects Microsoft’s continued commitment to refining its processes and integrating cutting-edge technology to meet the evolving needs of its customers, while also maintaining high standards of security and operational efficiency.
