Rajesh Shriyan has been appointed Chief Information Officer (CIO) at NiCE, where he will lead the organisation’s global IT function and drive its enterprise technology transformation.
In his new role, Rajesh will oversee enterprise applications, data, infrastructure and IT services, with a focus on advancing internal AI adoption, modernising core business processes—including quote-to-cash operations—and strengthening operational efficiency. His mandate will centre on aligning technology innovation with business priorities to deliver scalable, measurable outcomes.
Rajesh joins NiCE from NetApp, where he spent 15 years in technology leadership positions, most recently as Vice President of AI, Data, Enterprise Architecture & Applications. During his tenure, he contributed to enterprise AI initiatives, advanced architecture and analytics capabilities, and promoted responsible AI adoption. Earlier, he spent more than a decade at Cisco Systems, building expertise in IT architecture.
His appointment reflects the evolving mandate of enterprise IT leadership, with CIOs increasingly positioned to translate AI strategy into responsible implementation, operational excellence and sustained business value.
