Mr. Gagan Arora the founder of Vertex Global Services is the visionary behind the world’s fastest-growing BPM (Business Process Management) player. Born in 1986, he is a first-generation tech entrepreneur with a master’s degree from Boston University and over 20 years of industry experience. He began his professional journey as a Customer Service Representative and launched his business in 2016, offering a wide range of services powered by innovative ideas and advanced solutions.
Mr. Arora is well known for his ability to foster innovation in today’s rapidly changing business landscape. His unwavering dedication has elevated his firm to new heights. He has also been actively involved in various regulatory bodies and has contributed to society in numerous ways.
Mr. Arora began his entrepreneurial journey from a garage in Florida in 2016. Through hard work and commitment, his company distinguished itself in its early years. In 2017, his venture, Vertex Global Services, began to thrive by providing advanced IT and IT-enabled services. With a satisfied customer base, he expanded his business to the Philippines in 2018. Building on its reputation and a vast clientele, the company established a presence in India in 2019. Despite facing numerous challenges, Mr. Arora rose to prominence through innovative thinking.
Within just four years of its founding, his company made a mark globally in the U.K. and achieved 100% growth. With a proven track record in global business development, he has successfully spearheaded the expansion of Vertex Group into seven countries including the United States, United Kingdom, India, Philippines, Nepal, Middle East, and Nigeria within just five years.
In 2022, he took on the role of Trade Commissioner for the India-Africa Trade Council, focusing on the Nigeria Division, where he fosters trade relations and collaboration between the two regions. Mr. Arora actively leads and supports various organizations in influential positions, including serving as the Chairman of the Foreign Investors Council’s Delhi Chapter and the Director of Global Education for the Asian Arab Chamber of Commerce.
His commitment to innovation in investment is reflected in his role as Senator for the World Business Angel Investment Forum. Additionally, he is a Delegate for the Global Chamber of Business Leaders in India, contributing to the development of strategic business initiatives and partnerships.
Mr. Gagan Arora is a highly accomplished leader whose unwavering dedication and effort have garnered numerous prestigious awards and recognitions. His accolades include the ‘World’s Greatest Leaders Award 2021-22’ from Asia One in collaboration with CNBC, and the ‘Asia’s Greatest Leaders Award 2020-21.’ He has been recognized as the ‘Best CEO of the Year’ seven consecutive times and has ranked at the top of both the GMI and Forbes lists of the Top 100 Influencers in India twice in a row.
Additionally, he has received the ‘CNBC 40 under 40 – Top Influential Corporate Leaders Award’ and won the ‘India 500 CEO Awards 2021’ presented by MSME. His innovative approach earned him the title of ‘ET Now Most Innovative Young Tech Entrepreneur 2020 – Brand Opus India,’ while the ‘GCBL Chairman’s Award for Executive Excellence’ was bestowed upon him in 2022. In 2023, he was recognized as one of the ‘Top Rising CEOs in India’ by Silicon India and received the ‘Greatest Leaders of 2023 Award’ from AsiaOne and ET Now.
He is on the run to take the entrepreneurial and employment landscape of India to another level by empowering the youth of the nation. He has built a venture which is Made in India for the World with a vision to provide enhanced customer experience and foster new-age startups!
