Binance Says Customer Activity Has Stabilised After $6.3 Billion Crypto Theft

Cryptocurrency exchange Binance has said it remains in strong financial health following a $6.3 billion cyber heist, with customer deposits and withdrawals largely returning to normal. The company also said it has replenished 95% of the affected tokens and is working to restore the remaining assets.

Binance co-CEO Richard Teng made the comments on November 3, 2026, while speaking at Hong Kong Fintech Week. He said the exchange had sufficient financial resources to cover the losses and that customer funds remained protected.

According to Teng, the losses were covered through Binance’s Secure Asset Fund for Users (SAFU), an emergency reserve established to protect customers, along with other company funds. The remaining 5% of affected tokens consist of less liquid assets, which Binance is working to replenish through over-the-counter providers.

The exchange also plans to release a detailed post-mortem report explaining the incident. Teng described the attack as a painful lesson and said the company would take responsibility and strengthen its operations.

Binance had reported net customer withdrawals of $4.72 billion by Monday, representing approximately 3% of the assets held on its platform. Most of the withdrawals were made in Tether’s USDT stablecoin. Analysts said the relatively limited outflow suggested that customer confidence had largely held up following the incident.

The Federal Bureau of Investigation attributed the theft to North Korea, although the country rejected the allegation. Blockchain records showed that most of the theft took place within approximately 20 minutes.

Binance said it has more than 335 million users worldwide and handles average daily trading volumes of approximately $95 billion across digital assets and derivatives.

The latest update comes as the exchange works to restore services, replenish affected assets and reassure customers about the safety of funds following one of the largest reported cryptocurrency thefts.

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